Terms & Conditions 711casino Malaysia

1 Acceptance of Terms

Welcome to 711casino. This Terms & Conditions document ("Terms") constitutes a legally binding agreement between you ("User" or "Member") and 711casino ("Company", "we", "us"). By registering an account, accessing, browsing, or using any part of the 711casino platform — whether via our website, mobile app, or any other platform we operate — you expressly confirm that you have read, understood, and agreed to be bound by all of these Terms.

If you do not agree with any part of these Terms, please stop using the 711casino platform immediately. Continued use following any amendment to these Terms constitutes acceptance of the updated terms.

2 Eligibility & Registration

To register and use 711casino's services, you must meet all of the following eligibility requirements:

• Be at least 18 years old on the date of registration.
• Residing in or accessing the platform from a region where online gambling is permitted or not explicitly prohibited under local law.
• Have full legal capacity to enter into a binding agreement.
• Not currently on a self-exclusion list with any gambling platform.
• Providing accurate, complete, and up-to-date information at the time of registration.

During registration, you are required to provide your full name (as shown on your MyKad or passport), date of birth, a valid email address, and an active Malaysian mobile number. False or misleading information may result in account suspension and the forfeiture of all winnings.

3 Account & Security

Each individual is only permitted to hold one (1) active account at 711casino. Owning, using, or controlling multiple accounts — whether directly or through another person — is strictly prohibited. Violation of this rule may result in:

• Closure of all associated accounts without prior notice.
• Forfeiture of all fund balances, bonuses, and winnings across all associated accounts.
• Permanent ban from the 711casino platform.

You are solely responsible for keeping your password and account login details confidential. 711casino will not be held liable for any losses resulting from unauthorised access to your account due to your own failure to safeguard your login information. Please notify us immediately if you suspect any unauthorised access to your account.

4 Deposit & Payment

711casino accepts deposits via recognised and approved Malaysian payment methods. All amounts are displayed and processed in Malaysian Ringgit (MYR). Accepted deposit methods include:

• Touch 'n Go eWallet
• GrabPay
• Boost eWallet
• ShopeePay
• DuitNow (including DuitNow QR)
• FPX Internet Banking (Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect, and others)

The minimum deposit is RM10 per transaction. 711casino does not charge any processing fees for deposits; however, your payment provider may apply their own charges. All deposits are processed within 2–5 minutes under normal conditions. All deposited funds must be entirely your own and sourced from legitimate means.

5 Fund Withdrawals

Withdrawals from your 711casino account are subject to the following conditions:

• The minimum withdrawal amount is RM30 per request.
• Identity verification (KYC — Know Your Customer) must be completed before any withdrawal can be processed.
• Withdrawals may only be made to a bank account or e-wallet registered in the same name as your 711casino account.
• All applicable rollover requirements (if any) must be fully met before a withdrawal can be processed.

Under normal circumstances, withdrawal requests are processed within 15 minutes to 2 hours. For withdrawals exceeding RM5,000, additional verification may be required and can take up to 24 business hours. 711casino reserves the right to hold or delay withdrawals while an investigation into suspected fraud, money laundering, or terms violations is ongoing.

6 Bonus & Promotions

711casino offers various bonuses and promotions from time to time to enhance the playing experience for our members. All bonuses are subject to specific terms and conditions stated alongside each offer, including:

• Rollover Requirement (Wagering): The bonus amount (and in some cases the deposit) must be wagered a specified number of times (typically 5x to 20x) before a withdrawal is permitted.
• Validity Period: Each bonus has a limited validity period (typically 7–30 days). Any bonus not used within this period will expire automatically.
• Maximum Bet Limit: When wagering with bonus funds, a maximum single-bet limit may apply. Bets exceeding this limit may result in the bonus being voided.
• Eligible Games: Some bonuses are only valid for specific game types or sports. Please review the bonus terms carefully.

7 Betting Rules

All bets placed at 711casino are subject to our general betting rules as well as sport- or game-specific rules. Key principles to be aware of:

• Once a bet is confirmed, it cannot be changed or cancelled by the player unless the cash out feature is available and activated before the match begins or ends.
• 711casino reserves the right to void or correct any bets placed at odds that are clearly erroneous due to a system error or human mistake.
• For live sports betting, the official results issued by the event organiser will be used as the basis for settling bets.
• Interrupted or cancelled matches will be settled in accordance with the sport-specific rules — typically voided if the minimum required duration has not been met.
• The minimum bet is RM1 per bet. Maximum limits vary by sport type and match category.

For esports betting at 711casino — including Mobile Legends Bang Bang (MLBB), Dota 2, CS2, Valorant, and PUBG Mobile — additional rules relating to official tournament organiser decisions apply. Please refer to the detailed Esports Rules section on the platform for more information.

8 Responsible Gaming

711casino genuinely cares about the wellbeing of our members. We believe gaming should be an enjoyable form of entertainment — not a source of stress or financial hardship. To that end, we provide a range of self-exclusion tools to help you play responsibly:

• Deposit Limit: Set daily, weekly, or monthly deposit limits based on what you can afford.
• Betting Limit: Limit the amount you can wager within a specified time period.
• Loss Limit: Set the maximum loss amount you are comfortable with.
• Cooling-Off Period: Take a temporary break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Exclude yourself completely from the platform for a period of 6 months, 1 year, or permanently.

If you or someone you know is struggling with gambling, please seek professional help. You can also reach out to 711casino's trained support team for assistance in activating any of the self-exclusion tools above. For more information, please visit the Responsible Gaming ours.

9 Prohibited Activities & Restrictions

The following activities are strictly prohibited on the 711casino platform and may result in immediate action, including account closure and forfeiture of funds:

• Use of automated software or tools (bots) to place bets or interact with the platform.
• Any form of match-fixing, bribery, or other unlawful activity related to sporting events.
• Collusion between players to exploit games or the bonus system.
• Money laundering or any other illicit financial activity conducted through the platform.
• Providing false information during registration or the KYC process.
• Using another person's account or allowing someone else to use your account.
• Transferring funds between player accounts (chip dumping).
• Any attempt to hack, disrupt, or compromise 711casino's systems.

10 Liability Limits

711casino provides its services on an "as is" basis and makes no warranties, express or implied, regarding the continuity, accuracy, or availability of its services at any time.

711casino shall not be liable for any indirect, incidental, special, or consequential loss arising from the use of or inability to use the platform, including but not limited to financial losses due to cancelled matches, technical disruptions, odds errors, or loss of internet access.

11 Account Termination

Termination by Member: You may close your 711casino account at any time by contacting our customer support team. Prior to closure, all outstanding rollover requirements must be met, or any associated bonus funds will be forfeited.

Termination by 711casino: We reserve the right to suspend or close your account without prior notice if:

• You breach any part of these Terms.
• You were unable to verify your identity when required.
• Suspected fraudulent or illegal activity on your account.
• Account inactive for more than 90 consecutive days (remaining funds will be held for 12 months).

Following a valid account closure (not due to a breach of terms), any eligible remaining balance will be refunded once all reviews have been completed.

12 Amendment of Terms

711casino reserves the right to modify, update, or replace any part of these Terms & Conditions at any time at our sole discretion. The date of the most recent update will always be shown at the top of this document.

For significant amendments, we will notify all active members via their registered email at least 7 days before amendments take effect, except in urgent circumstances. Continued use of the 711casino platform after any amendment takes effect constitutes full acceptance of the revised terms.

13 Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws applicable in the jurisdiction where 711casino is registered and licensed. Any dispute arising from or in connection with these Terms shall first be resolved through good-faith negotiation.

Should negotiations fail to reach a resolution within 30 days, the dispute shall be referred to binding arbitration in accordance with the procedures set by the relevant licensing authority. The arbitration decision is final and binding on both parties.

For any questions, complaints, or concerns regarding these Terms & Conditions, please contact the 711casino customer support team via email at support@711casino.biz or via our platform's live chat, available 24/7.